For those of you who thinks online commerce is a difficult business to get into, do not worry. Like all businesses, it is can be broken down into smaller and simpler components. Once you list down the components, you’ll soon realise that it is not as complex as it seems.
Let’s get to it!
- The Products/Services. Goes without saying, without products or services, there will be nothing to sell and therefore, no reason for an online commerce.
- The Engine. The core of the business. An online platform where the products are displayed, manages and maintained.
- The Payment Gateway. The engine where money are transacted from the Buyer to the Seller.
- The Shipping. Products has to be shipped to your customer’s hands. This component is not required if you are offering a service where your customer has to come to your shop to receive it.
- Customer Satisfaction. Closing the commerce loop. Tracking your customer’s level of satisfaction for all your products/services gives you an idea what to improve.
And that’s it. Just 5 components to get your e-commerce up and running. What do you think? It really isn’t that difficult right?
In the coming weeks, we’ll delve deeper into each of these components. Stay tuned!
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